CADD Training Centre
Classroom & live online 24 Hours Verifiable certificate Syllabus ↓

MOS: Microsoft Office Outlook Associate Course

Learn Microsoft Outlook to manage email, calendars, meetings, contacts and tasks efficiently.

Your roadmap — from admission to certificate

  1. Free counselling

    Talk to our counsellor — choose the right course, batch time and mode.

  2. Admission

    Join at a CADD centre near you or online. You get your student login and ID card.

  3. Learn step by step

    24 Hours of hands-on MOS: Microsoft Office Outlook Associate classes — in the classroom or live online.

    Manage the Outlook environment for productivityManage messagesManage schedulesManage contacts and groups
  4. Practice & project

    Exercises in every class and a final project, checked by your trainer.

  5. Course completion certificate + completion badge

    Finish the course and get your course-completion certificate and a digital completion badge with your name.

    Course-completion badge — Microsoft Office Specialist (MOS) Outlook Associate
    Course-completion badge
    Course
    Microsoft Office Specialist (MOS) Outlook Associate
    Issued by
    CADD Training Cetre
    Training
    Classroom or live online
    How to earn
    Complete the course and its project
    With your name and year · its own verify link · “Add to profile” on LinkedIn
  6. Certification exam

    Take the certification exam: a theory test and a practical task — at the centre or online.

  7. Certified certificate + marksheet

    Pass the exam and get the certified certificate with your marksheet. Anyone can check it online with its QR code.

  8. Certified badge

    Your certified badge — add it to LinkedIn and share it anywhere; it opens its own verify page.

    Certified badge — Microsoft Office Specialist (MOS) Outlook Associate
    Certified badge
    Course
    Microsoft Office Specialist (MOS) Outlook Associate
    Issued by
    CADD Training Cetre
    Training
    Classroom or live online
    How to earn
    Pass the certification exam
    You also get
    Certified certificate + marksheet
    With your name and year · its own verify link · “Add to profile” on LinkedIn
  9. Make your CV & apply for jobs

    Make your CV in your student panel (Career → My CV) — your course, certificates and projects are added for you. Send it as a link with a preview picture, and apply to jobs and Hire Me requests from companies.

    Sample CV

About the MOS: Microsoft Office Outlook Associate course

Microsoft Outlook is the email and calendar program used by most companies, banks, hospitals and government offices that work on Microsoft 365 or Exchange. Beyond sending mail, it organises meetings, shared calendars, contacts and tasks, so professionals who know it well spend less time searching and more time getting work done.

This 24-hour MOS Outlook Associate course follows the skill areas of the Microsoft Office Specialist Outlook Associate objectives. You set up Outlook views and options, compose and format messages, manage attachments and signatures, and organise the mailbox with folders, categories, flags, rules, Quick Steps and search folders. You then schedule appointments and meetings with the Scheduling Assistant, set recurring events, share calendars, and manage contacts, contact groups and tasks. Printing, automatic replies and mailbox clean-up tools complete the course. Practice is hands-on, in the classroom at CADD centres or in live online classes.

Outlook skills support office administration, executive assistant, customer support and coordination roles. Your counsellor can advise on current Microsoft Office Specialist exam options, and the Word and Excel MOS courses are natural next steps.

You will be able to

  • Configure Outlook views, reading pane and mail options
  • Compose, format and send professional emails with signatures and attachments
  • Organise the mailbox with folders, categories, flags and search folders
  • Automate mail handling with rules, Quick Steps and automatic replies
  • Schedule meetings with the Scheduling Assistant and manage recurring events
  • Share calendars and manage contacts, contact groups and tasks

Who it is for

  • Office staff, executive assistants and secretaries
  • Fresh graduates entering corporate jobs
  • Team leaders and managers who handle many meetings
  • Learners preparing for the Microsoft Office Specialist Outlook skill areas

What you need

  • Basic computer and internet skills
  • Microsoft Outlook and an email account for practice

Courses that include MOS: Microsoft Office Outlook Associate

Microsoft Office Specialist (MOS) Outlook AssociateMicrosoft Office Specialist (MOS) · 24 Hours
Enquire →
Microsoft Office Specialist Associate in Office 365 and Office 2019Microsoft Office Specialist (MOS) · 72 Hours · 3 software
Enquire →
Microsoft Office Specialist Master in Microsoft Office 2016Microsoft Office Specialist (MOS) · 192 Hours · 8 software
Enquire →
Office Executive / Computer Operator – Professional Career ProgramProfessional Career Program · 224 Hours, 3 Months · 9 software
Enquire →

MOS: Microsoft Office Outlook Associate Syllabus

4 chapters · 56 topics
01 Manage the Outlook environment for productivity 10 topics
  1. Customize settings..
  2. Manage multiple accounts
  3. Customize the appearance of the program window
  4. Configure program options
  5. Print and save information..
  6. View and save messages and attachments
  7. Print Outlook items
  8. Perform search operations in Outlook..
  9. Search for items
  10. Use Search Folders
02 Manage messages 26 topics
  1. Configure mail settings
  2. Set default fonts for outgoing messages
  3. Create and assign automatic signatures
  4. Automatically process and reply to messages
  5. Populate messages by using Quick Parts
  6. Manage junk email
  7. Create messages..
  8. Create and send messages
  9. Configure message options
  10. Respond to messages
  11. Format messages..
  12. Format text
  13. Apply themes
  14. Apply styles
  15. Create hyperlinks
  16. Insert images
  17. Insert signatures
  18. Organize and manage messages
  19. Arrange messages by specific attributes
  20. Categorize messages
  21. Flag messages for follow-up
  22. Manage conversations
  23. Organize messages in folders
  24. Create and manage Quick Steps
  25. Configure basic AutoArchive settings
  26. Delegate access
03 Manage schedules 15 topics
  1. Create and manage calendars..
  2. Configure calendar settings
  3. Work with multiple calendars
  4. Share calendar information
  5. Create appointments, meetings, and events..
  6. Create appointments and events
  7. Create meetings
  8. Manage calendar items
  9. Organize and manage appointments, meetings, and events..
  10. Configure settings for calendar items
  11. Manage meeting options
  12. Create and manage notes and tasks..
  13. Create tasks
  14. Manage tasks
  15. Create and manage notes
04 Manage contacts and groups 5 topics
  1. Create and manage contacts..
  2. Create and modify contact records
  3. Store contact records
  4. Share contact records and address books
  5. Create and manage contact groups

Ratings & reviews

Students rate the course after they finish it — their ratings appear here.

MOS: Microsoft Office Outlook Associate course — FAQ

What is Microsoft Outlook used for?

Outlook is used to send and organise email, schedule meetings and appointments, share calendars, store contacts and track tasks, mostly in offices that use Microsoft 365 or Exchange.

Who should take the Outlook Associate course?

Office staff, assistants, fresh graduates, managers and anyone who handles a busy mailbox. Basic computer and email knowledge is all you need.

How long is the MOS Outlook course?

The MOS Outlook Associate course is 24 hours long and covers email, calendar, contacts and tasks with practical exercises.

Can I attend Outlook training online?

Yes. MOS Outlook Associate is taught live online as well as in CADD Training Centre classrooms. Online, you practise email, calendar and rules in your own Outlook with an instructor.

Do I get a certificate after the Outlook course?

Yes. After the MOS Outlook Associate course and assessment you get a CADD Training Centre certificate that a corporate HR team can verify online through its QR code.

How do Outlook skills help in a job?

Employers value staff who manage email and calendars well. Outlook skills help in roles such as office administrator, executive assistant, HR coordinator, customer support executive and project coordinator.

How do I create rules in Outlook?

Rules move, flag or forward messages automatically based on conditions such as sender or subject. You create them from Home > Rules or the Rules and Alerts dialog, and the course practises common office rules.

More questions? Ask our counsellor or read the general FAQ.

MOS: Microsoft Office Outlook Associate24 Hours
Enquire now

More software in Office & IT Certifications

See all →
Azure Fundamentals
24 Hours MCE: Microsoft Certified Educator
40 Hours Microsoft 365 Fundamentals
24 Hours Microsoft Dynamics 365 Fundamentals
24 Hours MOS: Microsoft Office Access Associate
24 Hours MOS: Microsoft Office Access Expert
24 Hours MOS: Microsoft Office Excel Associate
24 Hours MOS: Microsoft Office Excel Expert
24 Hours